Customer Service and Sales Representative, Swansea
£14,364 - £18,354 + discretionary performance bonus + excellent benefits
Providing an important service to commercial clients? Getting recognition? Enjoying excellent benefits? Having all the opportunities that come with being part of a global brand? These are just some of the things this role could mean for you.
The Role
Working in our Swansea contact centre, you’ll deal exclusively with commercial customers, providing them with great service over the phone. A key part of it will be to help customers identify the products or services that can help them get where they want to be.
We offer both inbound and outbound roles. You will need to enjoy working on the phone, have some experience of dealing with customers, and be keen to develop your sales and service skills.
Benefits
In return, we offer initial and ongoing training, clear progression, monthly incentives, outstanding benefits and bonuses, and the chance to explore the many career opportunities offered by the world’s local bank.
Company Description
HSBC is currently recruiting for various contact centre roles in Swansea. Ask our call centre and support staff why they enjoy coming to work and you'll hear the same answers time and again:
•Teamwork
•Mentors
•Flexible working patterns
•Excellent training and support
•Career development
•A great working environment
