Customer Service and Sales Representatives, Swansea

Customer Service and Sales Representatives, Swansea
£14,364 - £18,354 + half yearly performance bonus + excellent benefits

Being able to provide your customers with a better quality of service? Enjoying professional training? Being recognised and rewarded? Having all the opportunities that come with being part of a global brand? Just some of the things this role could mean for you.

Working within our Swansea contact centre, you’ll be dealing exclusively with customers who have HSBC Advance accounts. These customers pay monthly fees for their accounts, and they expect to get a level of service to match.

So while dealing with a range of enquiries, and matching products and services to people’s needs, you’ll be expected to go above and beyond for your customers and provide them with exactly the same professional treatment they would receive face to face.

It’s a great way to build on your existing customer service skills. While enjoying all the benefits of a contact centre environment, you will feel like you’re working as part of a branch.

You must have genuine sales experience. In return, we offer initial and ongoing training, clear progression, monthly incentives, outstanding benefits and bonuses, and the chance to explore a long-term career with the world’s local bank.