Call Centre Jobs in Swansea and Wales
Customer Service Representatives Date Posted: 15 February 2010
Job Ref C/CJS
Job Sector Call Centre
Location SWANSEA / NEATH PORT TALBOT
Salary/Wages The starter salary range is £13,000 raising to £14,000 after 10 months. There is also a monthly bonus of up to £180
Category Full time jobs
Job Type Permanent
No. of Vacancies 5-10
Company Conduit UK
Company Description
Conduit is an industry leader in providing call centre solutions and is one of the fastest growing information service providers in Europe. Our contact centre in Cardiff is easily accessible via public transport, and has car parking facilities.
We are part of the world's largest information service provider, KGB Group and we also operate a number of well known retail brands such as 118 118. As a global business we now employ over 12,000 staff from our 28 call centres, in 12 different countries, as far flung as the Philippines, Mauritius, Hawaii and Wales!
Main Responsibilities
The Customer Service Representative will deliver service excellence to all our clients' customers.
Customer Services is vital to our business. It's the role of each and every team member to understand our range of products and services and to respond to the needs of the customers.
As a Customer Service Representative you will professionally handle incoming requests and ensure that issues are resolved both promptly and accurately. We require team players with an understanding of what motivates our customers and who are forward-thinkers.
This position will be working on behalf of Vodafone and roles vary from pure customer service to upselling of products and services.
Skills and Experience
Experience in a customer service role of some form is required.
We are looking for people to provide excellent customer service in response to all enquiries received. In return we will provide full training and opportunities to progress your career with us.
While experience in a customer focused role would be a bonus, it's not essential. It's more important that you have the right personality and a problem solving mindset. Along with a warm yet professional telephone manner, you must be resilient, and a good listener with excellent interpersonal and communication skills.
Shift Information
40 hours per week
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Exciting Sales Opportunities - Swansea Date Posted: 17 February 2010
Job Ref CS/ESO
Job Sector Sales & Call Centre
Location SWANSEA / NEATH PORT TALBOT
Salary/Wages Realistic OTE £25,000 pa
Category Full time jobs, Managerial jobs
Job Type Permanent
No. of Vacancies 11-20
Company Veraco Ltd
Company Description
At Veraco Ltd, we're a forward thinking, award winning company who sell mobile phones on behalf of one of the UK's leading 3G mobile networks, with over 250 employees based at our offices in Cardiff and Swansea city centres and 200,000 customers nationwide.
Main Responsibilities
We are Transforming! Are you?
What Are You Looking For? - Does your ideal sales company offer you some of the following benefits?
A job working for the largest Approved promoter for the 3 Network in the UK
Competitive basic wage that increases the longer you stay
Many opportunities to earn time off paid
City Centre location
Monthly competition and weekly incentives
A career
A change
A new challenge
Monthly bonus scheme
In House advancement training
Additional weekly bonus (paid weekly)
High uncapped earnings
We don't... We offer ALL of them!
We are currently recruiting Sales Managers and Network Advisors.
Everyone who joins Veraco Ltd does so for their own reasons, but those who join us find their own reasons to stay too, some stay because they can earn a realistic £25k a year, some stay because they enjoy the daily challenge, some move on to become coaches and/or managers and carve out a career for themselves, whatever your reason there is a place for the right person at Veraco Ltd.
Our business works because of the diversity of our people, whatever you're looking for you can find it at Veraco Ltd, apply today and tell us what you want!
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