Financial Services Jobs in Swansea and Wales

Customer Service Advisor Date Posted: 29 January 2010

Job Ref 107932
Job Sector Call Centre & Financial Services / Insurance
Location SWANSEA / NEATH PORT TALBOT
Salary/Wages £13,000 - £20,000 per annum + uncapped bonus, free parking, Pension
Category Full time jobs
Job Type Permanent
No. of Vacancies 1-4
Start January 2010
Company Acorn Recruitment Ltd

Company Description
Acorn Recruitment & Training is a market leader in providing opportunities in all areas of employment, whether it be permanent, temporary or professional work. To learn more, please click here
Acorn Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

Main Responsibilities
We are looking for experienced permanent customer service professionals to work at our client's largest UK based Telephone Banking Centre based on the Swansea Enterprise Park.

We also have positions for Welsh speaking advisors, which is an ideal opportunity to use your Welsh language. This is a permanent role and is a fantastic opportunity to work for and develop your career within the world's local bank.

Duties will include:

Taking inbound calls from existing business customers.
Managing their banking requests professionally and to a high standard.
Up-selling banking opportunities to enhance their portfolio.

Skills and Experience
Previous banking experience is not essential but candidates must have a proven track record in a customer service environment, possess exceptional communication, problem solving and negotiation qualities.

Benefits
Basic salary of £13,000 (CSR)-£15,500 (Premier), plus excellent benefits are on offer:
33 days holiday per year
Career Development
Discount on products and services
Mortgage subsidy
Free Parking
Pension Scheme
Subsidised restaurant
Subsidised Gym